Terms & Conditions
Welcome to Ce Soire! We are committed to providing you with a delightful shopping experience. Please review our online store policies below. By placing an order with Ce Soire, you agree to these terms and conditions.
1. General Information
Store Name: Ce Soire
Website: [your website URL – CeSoire.co.uk]
Customer Service Email: [your email address – Info@CeSoire.co.uk]
Business Address: [your business address – 137 Derby Road – Need to change to a PO BOX address]
2. Ordering
Placing an Order: You can place an order through our website by selecting the items you wish to purchase and following the checkout process.
Order Confirmation: You will receive an order confirmation email with details of your purchase after placing an order.
Order Changes: If you need to make changes to your order, please contact us immediately at [your email address – Info@CeSoire.co.uk] . We will do our best to accommodate changes, but we cannot guarantee adjustments after the order has been processed.
3. Payment
Accepted Payment Methods: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods as specified on our website.
Payment Security: All payment transactions are securely processed through a trusted third-party payment gateway. We do not store any payment information on our servers.
4. Shipping and Delivery
Shipping Locations: We currently ship to UK ONLY – RIGHT NOW. [specify locations, e.g., all 50 states in the USA, international locations, etc.].
Shipping Rates: Shipping rates are calculated based on the weight of your order and the shipping destination. Rates will be displayed at checkout.
Processing Time: Orders are typically processed within [number – 7 days] business days. You will receive a shipping confirmation email once your order has shipped.
Delivery Time: Delivery times vary based on the shipping method selected and the destination. Estimated delivery times are provided at checkout.
Shipping Carrier: We use [shipping carriers, e.g., USPS, UPS, FedEx, etc.] for our deliveries.
5. Returns and Exchanges
Return Policy: Please refer to our [Returns Policy](insert link to returns policy) for detailed information on returning items.
Exchanges: We only replace items if they are defective or damaged. For exchanges, please contact us at [your email address info@CeSoire.co.uk]].
6. Privacy Policy
Personal Information: We respect your privacy and are committed to protecting your personal information. Please refer to our [Privacy Policy](insert link to privacy policy) for details on how we collect, use, and protect your information.
7. Terms of Service
Use of Website: By using our website, you agree to comply with our terms of service. Please refer to our [Terms of Service](insert link to terms of service) for more information.
8. Customer Support
Contact Us: If you have any questions or need assistance, please contact our customer support team at [nfo@CeSoire.co.uk]] or [Webchat]. We are available [business hours, e.g., Monday to Friday, 9 AM to 5 PM EST].
9. Disclaimer
Product Information: We strive to provide accurate product information on our website. However, we do not warrant that product descriptions, images, or other content are complete, reliable, or error-free. If you find a product is not as described, your sole remedy is to return it in unused condition.
10. Modifications to Policy
Policy Changes: We reserve the right to modify this policy at any time. Any changes will be posted on this page, and your continued use of our website signifies your acceptance of the updated terms.
Thank you for shopping with Ce Soire! We appreciate your business and are here to provide you with the best service possible.