At Ce Soire, we are committed to protecting your privacy and ensuring the safety of your personal data. This policy outlines how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other relevant legislation.
1. Information We Collect
Personal Information: When you place an order, create an account, or contact us, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
Usage Data: We collect information on how you interact with our website, including IP address, browser type, pages visited, and time spent on our site.
Cookies: We use cookies to enhance your browsing experience, personalize content, and analyze site traffic. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
Order Processing: We use your personal information to process and fulfill your orders, including payment processing, shipping, and delivery.
Customer Service: Your information helps us respond to your inquiries, handle returns and exchanges, and provide support.
Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt out of these communications at any time.
Website Improvement: We analyze usage data to improve our website’s functionality, user experience, and overall performance.
3. Legal Basis for Processing Data We process your personal data based on the following legal grounds:
Consent: When you provide explicit consent for specific purposes, such as receiving marketing emails.
Contractual Necessity: To fulfill our contractual obligations to you, such as processing orders and providing customer support.
Legitimate Interests: For purposes such as improving our services, fraud prevention, and maintaining the security of our website.
Legal Compliance: To comply with legal obligations, such as tax and accounting requirements.
4. Data Sharing and Disclosure
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing platforms. These providers are contractually obligated to protect your data and use it solely for the services they provide.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners under strict confidentiality agreements.
5. Data Security
Protection Measures: We implement robust security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to protect your data from unauthorized access, alteration, disclosure, or destruction.
Access Control: Access to your personal information is restricted to authorized personnel who need it to perform their job duties.
6. Your Rights
Access and Rectification: You have the right to access, correct, or update your personal information at any time.
Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: If we process your data based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.
Objection and Restriction: You can object to or request the restriction of processing your personal data under certain conditions.
7. International Data Transfers
Compliance: If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.
8. Updates to This Policy
Changes: We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
9. Contact Us If you have any questions or concerns about our privacy and safety policy, or if you wish to exercise your rights, please contact us at:
Ce Soire Customer Service
Email: info@CeSoire.co.uk
Address: 500 Terry Francois Street,
San Francisco, CA 94158
Thank you for trusting Ce Soire with your personal information. We are committed to protecting your privacy and ensuring the safety of your data.